Last updated: 31 October 2026
This policy explains when refunds are available for orders placed with HKA Services on hkaservices.com. Please read it before you place an order.
1. Refunds before work starts
You can ask for a refund only before we start work on your order. If you have not yet received any work from us, message us on WhatsApp or email with your order number and we will refund your payment.
2. No refunds after work starts
Once we have started work on your order, refunds are not available. Refunds are also not available after the order has been completed.
3. If we cannot complete your order
If we are unable to complete your order, or the work stops before it is finished, we refund the payment for the part that was not delivered. In some cases, at our discretion, we may refund the full payment.
4. Premium subscriptions and tools
If a premium subscription or tool account stops working or is closed, we replace it for most products. For some products a replacement is not guaranteed, and where this applies we say so before you buy. Please contact us as soon as you notice a problem.
5. How to request a refund
- Message us on WhatsApp or email us with your order number.
- Tell us briefly what the problem is.
- We will confirm whether your order is eligible and reply as soon as possible.
6. How and when refunds are paid
Approved refunds are paid by bank transfer within 2 to 3 days.
7. Contact us
Email: info@hkaservices.com
WhatsApp (Pakistan): +92 340 0906717
WhatsApp (India): +91 95089 69120
